A washer that will not drain stops the whole laundry room. We carry pumps, door locks, valves and belts for front and top loaders, so most Katy calls close on the first visit. Flat price before the work, 90 days on parts and labor.
Common faults
Most washer calls in Katy come down to one of these eight. Tell us which one matches and we can usually name the likely part and a price range before the van leaves.
Something is blocking the pump or the hose is kinked behind the machine. Bail out what you can before the visit, it speeds things up.
The spin is cutting short, often because the load is off balance or the machine stops the cycle to protect itself.
Feet out of level or worn suspension. Upstairs laundry rooms show this first because the floor gives a little.
Usually the door lock on a front loader. It is a common part and a short job.
Residue in the door seal and the dispenser. We clean it out and show you what to change so it does not come back.
Points at the inlet valve or the hose washers, not the tub, which is good news for the bill.
Often a coin or hair clip in the pump filter. Sometimes a bearing, which we tell you about before touching anything.
Write the code down. It cuts the diagnosis time and sometimes answers the question over the phone.
Tell us the brand and roughly how old it is and we can say whether the part is on the van. (111) 111-1111.
Four habits that prevent most of the calls we get.
Brands
Built-in and panel-ready units are booked separately, those take longer to open up and we need the model number up front. Everything else we carry parts for or get from Houston suppliers the next working day.
Service area
One crew, one base in Katy. Evening slots fill first, so book those a day ahead where you can.
(111) 111-1111Your zip is not listed? Call and ask, we cover most of west Harris and north Fort Bend county.
Reviews
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We call you back within the hour during opening hours to book the visit.
