Review our transparent appointment booking, rescheduling, and cancellation terms. We value your time and work to keep scheduling as flexible and fair as possible.
We kindly request at least 24 hours' notice prior to your scheduled arrival window if you need to cancel or reschedule your service appointment. This allows our dispatch team to reallocate technician routes and assist other customers in urgent need.
Our diagnostic fee covers the technician's travel, physical arrival, comprehensive electrical and mechanical troubleshooting, and complete repair quote.
If you decide to approve the repair quote during the service call, your diagnostic fee is credited directly toward the final repair cost.
To modify or cancel your booking, you can reach our dispatch desk quickly via:
Call (800) 555-0199 directly for instant assistance
Reply to your booking confirmation or submit a request
Need to reschedule your appliance repair or have questions about a pending appointment? Our customer support team is available 7 days a week.