Please review the terms and conditions governing the professional appliance repair services provided by our certified technicians.
When scheduling a service appointment, our technician will conduct an initial diagnostic evaluation of your appliance. A standard diagnostic fee applies to all visits, which covers travel and comprehensive troubleshooting. If you approve the recommended repair, this fee may be applied toward the total repair cost depending on the specific service package selected.
Appointments can be rescheduled or canceled up to 24 hours prior to the scheduled window without penalty. Late cancellations or no-show visits may incur the standard trip fee.
All repair estimates include parts and labor costs necessary to complete the service. We provide transparent upfront pricing before performing any work beyond the initial diagnosis. Payment is due in full upon completion of the repair work.
Accepted payment methods include major credit cards, debit cards, and approved digital payment channels. Any outstanding balances after the due date may accrue interest as permitted by applicable law.
We stand behind the quality of our workmanship. Replacement parts installed by our technicians carry manufacturer warranties, and our labor is backed by our standard 90-day service warranty against defects in workmanship.
Warranty coverage does not apply to damage caused by misuse, electrical surges, improper maintenance, unauthorized modifications, or unrelated failures occurring after the initial repair service.
An adult of at least 18 years of age must be present during the service appointment. Customers must provide safe, unobstructed access to the appliance, power sources, and water shutoff valves if applicable.
Our technicians reserve the right to decline service if the work environment is deemed hazardous, unsanitary, or unsafe.
To the maximum extent permitted by applicable law, our liability for any claims arising from the services provided shall be strictly limited to the amount paid by the customer for the specific repair service in dispute. We are not liable for incidental, consequential, or indirect damages, including food spoilage or property damage resulting from pre-existing appliance defects.
If you have any questions or require clarification regarding these Terms and Conditions, please contact our customer service team: